Решено непонятная ошибка в outlook

Engineer

Engineer

Активный участник
Добрый день! При отправке из outlook 2021 у одного из пользователей вылезает непонятная ошибка
Вроде как ошибка только у одного человека но понять бы хотя бы что не так ?
__________________________________________________
Diagnostic information for administrators:
__________________________________________________
Error is [0x80004005-0x80004005-0x00000501].
Exchange response headers:
request-id: 8a050ac3-de13-4848-8c19-6671617094ed
X-ServerApplication: Exchange/15.02.1544.027
ROPs Summary:
0: ropRelease (1) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
1: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
2: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
3: ropFlushRecipients (14) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
4: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
5: ropTransportSend (74) Processed(1) Completed(0)
ROP result: 0
Response codes: -2147467259

Response Exceptions:
ROP Index: 5
ROP Associated: ropTransportSend (74)
Microsoft.Exchange.Data.Storage.PropertyErrorException: Property: [0x1039001f] PR_INTERNET_REFERENCES, PropertyErrorCode: RequireStreamed, PropertyErrorDescription: .
at Microsoft.Exchange.Data.Storage.PropertyBag.CheckPropertyValue[T](StorePropertyDefinition propertyDefinition, Object propertyValue, T defaultPropertyValue)
at Microsoft.Exchange.Data.Storage.AllInternetReferencesListProperty.InternalTryGetValue(BasicPropertyStore propertyBag)
at Microsoft.Exchange.Data.Storage.PropertyBag.TryGetProperty(PropertyDefinition propertyDefinition)
at Microsoft.Exchange.Data.Storage.PersistablePropertyBag.Microsoft.Exchange.Data.Storage.ICorePropertyBag.GetValueOrDefault[T](StorePropertyDefinition propertyDefinition, T defaultValue) at Microsoft.Exchange.Data.Storage.Conversations.ConversationAggregationByReferencesSubjectProcessor.SearchByReferences(ICorePropertyBag persistPropertyBag, Boolean searchByDupedMessage, IStorePropertyBag& foundPropertyBag, InternetIdSource& parentItemSource, PropertyDefinition[] propsToReturn)
at Microsoft.Exchange.Data.Storage.Conversations.ConversationAggregationByReferencesSubjectProcessor.TryAggregate(ICorePropertyBag item, ConversationAggregationResult& result)
at Microsoft.Exchange.Data.Storage.Conversations.ConversationAggregator.<>c__DisplayClass7_0.<Aggregate>b__0()
at Microsoft.Exchange.Data.Storage.Conversations.Diagnostics.ConversationOperationTracker.Track(String operationName, IExtensibleLogger logger, TrackableOperationDelegate aggregation)
at Microsoft.Exchange.Data.Storage.Conversations.ConversationAggregator.Aggregate(ICoreItem message)
at Microsoft.Exchange.Data.Storage.MessageItem.AggregateMessageInConversation(ICoreItem item, CoreItemOperation operation)
at Microsoft.Exchange.Data.Storage.MessageItemSchema.CoreObjectUpdate(CoreItem coreItem, CoreItemOperation operation)
at Microsoft.Exchange.Data.Storage.CoreItem.InternalFlush(SaveMode saveMode, CoreItemOperation operation, OperationContext operationContext)
at Microsoft.Exchange.Data.Storage.CoreItem.<OnBeforeSend>b__113_0()
at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& propertyDefinitions, Object[]& propertyValues)
at Microsoft.Exchange.RpcClientAccess.Handler.Message.TransportSend()
at Microsoft.Exchange.RpcClientAccess.Handler.RopHandler.<>c__DisplayClass153_0.<TransportSend>b__0()
at Microsoft.Exchange.RpcClientAccess.Handler.ExceptionTranslator.TryExecuteCatchAndTranslateExceptions[TResult](Func1 protectedCode, Func2 errorCodeExtractor, Boolean noThrow, TResult& result, Exception& exception, ErrorCode& errorCode)
Transport-Send failed: failure enum(25), HResult(0x00000000), EC(-2147467259).
Transport-Send failed: failure enum(22), HResult(0x00000000), EC(-2147467259).
Submit-Message failed: message id(9), failure enum(13), HResult(0x80004005), EC(-2147467259).
 
Последнее редактирование:
Такую ошибку не видела но AI подсказывает что это что то про антивирус

The error 0x80004005-0x80004005-0x00000501 is a generic error that can indicate a problem sending or receiving email in Outlook, often related to spam filters, Outlook add-ins, or authentication issues. To fix it, try disabling antivirus scripts, running Outlook in Safe Mode, creating a new Outlook profile, or disabling Outlook add-ins. If those steps fail, check your server for a corrupt message, ensure your system is free of viruses, or contact your system administrator for assistance.

Common Causes:
• Spam Filters: The error can occur if your email is being incorrectly classified as spam by the server.
• Corrupt or Outdated Outlook Data: A corrupted or misconfigured Outlook profile or a corrupt email on the mail server can lead to this error.
• Antivirus/Security Software: Antivirus software can sometimes block necessary scripts or communication for Outlook.
• Incorrect File/Folder Permissions: Misconfigured file or folder permissions can prevent Outlook from accessing necessary files.
• Malicious Attacks/Malware: While less common, malware or malicious attacks can cause this type of system error.
 
Engineer сказал(а):
Добрый день! При отправке из outlook 2021 у одного из пользователей вылезает непонятная ошибка
Вроде как ошибка только у одного человека но понять бы хотя бы что не так ?
__________________________________________________
Diagnostic information for administrators:
__________________________________________________
Error is [0x80004005-0x80004005-0x00000501].
Exchange response headers:
request-id: 8a050ac3-de13-4848-8c19-6671617094ed
X-ServerApplication: Exchange/15.02.1544.027
ROPs Summary:
0: ropRelease (1) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
1: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
2: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
3: ropFlushRecipients (14) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
4: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
5: ropTransportSend (74) Processed(1) Completed(0)
ROP result: 0
Response codes: -2147467259

Response Exceptions:
ROP Index: 5
ROP Associated: ropTransportSend (74)
Microsoft.Exchange.Data.Storage.PropertyErrorException: Property: [0x1039001f] PR_INTERNET_REFERENCES, PropertyErrorCode: RequireStreamed, PropertyErrorDescription: .
at Microsoft.Exchange.Data.Storage.PropertyBag.CheckPropertyValue[T](StorePropertyDefinition propertyDefinition, Object propertyValue, T defaultPropertyValue)
at Microsoft.Exchange.Data.Storage.AllInternetReferencesListProperty.InternalTryGetValue(BasicPropertyStore propertyBag)
at Microsoft.Exchange.Data.Storage.PropertyBag.TryGetProperty(PropertyDefinition propertyDefinition)
at Microsoft.Exchange.Data.Storage.PersistablePropertyBag.Microsoft.Exchange.Data.Storage.ICorePropertyBag.GetValueOrDefault[T](StorePropertyDefinition propertyDefinition, T defaultValue) at Microsoft.Exchange.Data.Storage.Conversations.ConversationAggregationByReferencesSubjectProcessor.SearchByReferences(ICorePropertyBag persistPropertyBag, Boolean searchByDupedMessage, IStorePropertyBag& foundPropertyBag, InternetIdSource& parentItemSource, PropertyDefinition[] propsToReturn)
at Microsoft.Exchange.Data.Storage.Conversations.ConversationAggregationByReferencesSubjectProcessor.TryAggregate(ICorePropertyBag item, ConversationAggregationResult& result)
at Microsoft.Exchange.Data.Storage.Conversations.ConversationAggregator.<>c__DisplayClass7_0.<Aggregate>b__0()
at Microsoft.Exchange.Data.Storage.Conversations.Diagnostics.ConversationOperationTracker.Track(String operationName, IExtensibleLogger logger, TrackableOperationDelegate aggregation)
at Microsoft.Exchange.Data.Storage.Conversations.ConversationAggregator.Aggregate(ICoreItem message)
at Microsoft.Exchange.Data.Storage.MessageItem.AggregateMessageInConversation(ICoreItem item, CoreItemOperation operation)
at Microsoft.Exchange.Data.Storage.MessageItemSchema.CoreObjectUpdate(CoreItem coreItem, CoreItemOperation operation)
at Microsoft.Exchange.Data.Storage.CoreItem.InternalFlush(SaveMode saveMode, CoreItemOperation operation, OperationContext operationContext)
at Microsoft.Exchange.Data.Storage.CoreItem.<OnBeforeSend>b__113_0()
at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& propertyDefinitions, Object[]& propertyValues)
at Microsoft.Exchange.RpcClientAccess.Handler.Message.TransportSend()
at Microsoft.Exchange.RpcClientAccess.Handler.RopHandler.<>c__DisplayClass153_0.<TransportSend>b__0()
at Microsoft.Exchange.RpcClientAccess.Handler.ExceptionTranslator.TryExecuteCatchAndTranslateExceptions[TResult](Func1 protectedCode, Func2 errorCodeExtractor, Boolean noThrow, TResult& result, Exception& exception, ErrorCode& errorCode)
Transport-Send failed: failure enum(25), HResult(0x00000000), EC(-2147467259).
Transport-Send failed: failure enum(22), HResult(0x00000000), EC(-2147467259).
Submit-Message failed: message id(9), failure enum(13), HResult(0x80004005), EC(-2147467259).
Нажмите, чтобы раскрыть...
Попробуй из OWA отправить сообщение
 
Вопрос решился переустановкой офиса. Всем спасибо. Дело было видимо в outlook
 
Для ответа нужно войти/зарегистрироваться
Назад
Верх