Не решено проблема с MSA 2040

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    msa 2040

dimon

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Привет! Вывалились 2 диска из полки HPE MSA 2040 SAN, пробовали вытаскивать диски и вставлять обратно, но тщетно.
В логах вижу такие сообщения.

2023-03-17 05:41:32 A35062 274
A PHY was disabled. (enclosure: 1, module (disabled path to this disk): A, disk slot: 2, reason: Disabled by PHY control page)
2023-03-17 05:41:32 A35061 274
A PHY was disabled. (enclosure: 1, module (disabled path to this disk): A, disk slot: 1, reason: Disabled by PHY control page)

Подскажите в чем проблема?
 
Warning Event 274.

Causes​

The indicated PHY has been disabled, either automatically or by a user. Drive PHYs are automatically disabled for empty disk slots or if a problem is detected. The following reasons indicate a likely hardware fault:

  • Disabled because of error count interrupts
  • Disabled because of excessive PHY change counts
  • PHY is ready but did not pass COMINIT

Resolutions​

If none of the reasons listed above, no action is required.

If any of the reasons listed under above is indicated and the event occurs shortly after the storage system is powered up, do the following:

  • Shut down the controllers. Then turn off the power for the indicated enclosure. For enclosures without a power switch, disconnect AC power cord from the rack power source. Wait a few seconds, and turn it back on. For enclosures without a power switch, connect the AC power cord to the rack power source.
  • If the problem recurs and the event message identifies a disk slot, replace the disk in that slot.
  • If the problem recurs and the event message identifies a module, do the following:
  • If the indicated PHY type is Egress, replace the cable in the module's egress port.
  • If the indicated PHY type is Ingress, replace the cable in the module's ingress port.
  • For other indicated PHY types or if replacing the cable does not fix the problem, replace the indicated module.
  • If the problem persists, check for other events that may indicate faulty hardware, such as an event indicating an over-temperature condition or power supply fault, and follow the recommended actions for those events.
  • If the problem still persists, the fault may be in the enclosure midplane. Replace the chassis-and-midplane FRU.
If any of the reasons listed above is indicated and this event is logged shortly after a failover, user-initiated rescan, or restart, do the following:

  • If the event message identifies a disk slot, reseat the disk in that slot.
  • If the problem persists after reseating the disk, replace the disk.
  • If the event message identifies a module, do the following:
  • If the indicated PHY type is Egress, replace the cable in the module's egress port.
  • If the indicated PHY type is Ingress, replace the cable in the module's ingress port.
  • For other indicated PHY types or if replacing the cable does not fix the problem, replace the indicated module.
  • If the problem persists, check for other events that may indicate faulty hardware, such as an event indicating an over-temperature condition or power supply fault, and follow the recommended actions for those events.
  • If the problem still persists, the fault may be in the enclosure midplane. Replace the chassis-and-midplane FRU.
 
Привет! Вывалились 2 диска из полки HPE MSA 2040 SAN, пробовали вытаскивать диски и вставлять обратно, но тщетно.
В логах вижу такие сообщения.

2023-03-17 05:41:32 A35062 274
A PHY was disabled. (enclosure: 1, module (disabled path to this disk): A, disk slot: 2, reason: Disabled by PHY control page)
2023-03-17 05:41:32 A35061 274
A PHY was disabled. (enclosure: 1, module (disabled path to this disk): A, disk slot: 1, reason: Disabled by PHY control page)

Подскажите в чем проблема?
попробуйте перезагрузить полностью по питанию дисковый массив
 
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