Contents
Preliminary Activity Tasks
Read, understand, and perform these tasks
Disabling Connect Home
Disabling call home for a block system
Disabling Connect Home and email notifications for a file/unified system
Establishing/Using the VNX Service LAN Port Connection
Establish the LAN Port Connection
Connecting to a VNX5200, VNX5400, VNX5600, VNX5700, VNX5800, VNX7500, VNX7600 and VNX8000
Connecting to a VNX5100, VNX5300 or VNX5500
Setup Unisphere Manager On-Array VNX
Setup Unisphere Manager Off-Array Client
Starting the Unisphere Service Manager via Service LAN Port
Updating OE on a VNX1 storage system
Compatible OE for File and OE for Block software
General
Before starting the upgrade
Preparing for the VNX OE upgrade
Unified and File OE Upgrades.
File OE Upgrades
Block OE Upgrades
Disruptive Upgrades
Rules Checking
Finishing the upgrade
If the VNX OE for Block upgrade fails
Successful upgrade
Additional actions after performing an upgrade
Enabling Connect Home
Enabling call home for a block system
Enable ESRS device client on control station
Enabling Connect Home and email notification for a file/unified system
Appendix A: VNX1 Block Upgrade Issues
ETA 197315: VPLEX, VNX: VPLEX loses access to LUNs during VNX non-disruptive upgrade or other VNX Storage Processor reboot
ETA 200964: VNX, VNXe: Q1 2015 Uptime and robustness ETA bulletin for EMC VNX and VNXe storage systems
Both SP cannot be managed after upgrading to R32.217
60 Drive DAE7S (Voyager-Enclosure) Faults and or SP Panic after upgrade to R32.218
Enabled VAAI can lead to an SP reboot during an NDU. KB 201509: SP Reboot due to bug check [05900000 FF_ASSERT_PANIC] with failing Instruction in disktarg.sys Module
ETA 207784: VNX: Storage Processors may restart if VMware vStorage APIs for Array Integration (VAAI) is enabled resulting in potential data unavailable.
VNX1 File Upgrade Issues
How to run the check vdm script to detect problems in the vdm.cfg before rebooting or upgrading
KB 85864 VNX1 Poseidon I (303-081-103B) 10GbE Optical Ethernet I/O Modules may ‘disappear’ after reboot or failover due to HW issue.
VNX File: Upgrades to 7.1.79.6 cause file corruption on deduplicated files
ETA 200964: VNX, VNXe: Q1 2015 Uptime and robustness ETA bulletin for EMC VNX and VNXe storage systems
ETA 204629: VNX, VNXe: Q2 2015 Uptime and robustness ETA bulletin for EMC VNX and VNXe storage systems
VNX : Windows Clients unable to map CIFS shares via DFS after upgrading and apply 8.1.9.21102 hotfix [ Dell EMC Correctable]
Appendix B: Using the Install Base Group (IBG) Business Services Portal
Preliminary Activity Tasks
Read, understand, and perform these tasks
Disabling Connect Home
Disabling call home for a block system
Disabling Connect Home and email notifications for a file/unified system
Establishing/Using the VNX Service LAN Port Connection
Establish the LAN Port Connection
Connecting to a VNX5200, VNX5400, VNX5600, VNX5700, VNX5800, VNX7500, VNX7600 and VNX8000
Connecting to a VNX5100, VNX5300 or VNX5500
Setup Unisphere Manager On-Array VNX
Setup Unisphere Manager Off-Array Client
Starting the Unisphere Service Manager via Service LAN Port
Updating OE on a VNX1 storage system
Compatible OE for File and OE for Block software
General
Before starting the upgrade
Preparing for the VNX OE upgrade
Unified and File OE Upgrades.
File OE Upgrades
Block OE Upgrades
Disruptive Upgrades
Rules Checking
Finishing the upgrade
If the VNX OE for Block upgrade fails
Successful upgrade
Additional actions after performing an upgrade
Enabling Connect Home
Enabling call home for a block system
Enable ESRS device client on control station
Enabling Connect Home and email notification for a file/unified system
Appendix A: VNX1 Block Upgrade Issues
ETA 197315: VPLEX, VNX: VPLEX loses access to LUNs during VNX non-disruptive upgrade or other VNX Storage Processor reboot
ETA 200964: VNX, VNXe: Q1 2015 Uptime and robustness ETA bulletin for EMC VNX and VNXe storage systems
Both SP cannot be managed after upgrading to R32.217
60 Drive DAE7S (Voyager-Enclosure) Faults and or SP Panic after upgrade to R32.218
Enabled VAAI can lead to an SP reboot during an NDU. KB 201509: SP Reboot due to bug check [05900000 FF_ASSERT_PANIC] with failing Instruction in disktarg.sys Module
ETA 207784: VNX: Storage Processors may restart if VMware vStorage APIs for Array Integration (VAAI) is enabled resulting in potential data unavailable.
VNX1 File Upgrade Issues
How to run the check vdm script to detect problems in the vdm.cfg before rebooting or upgrading
KB 85864 VNX1 Poseidon I (303-081-103B) 10GbE Optical Ethernet I/O Modules may ‘disappear’ after reboot or failover due to HW issue.
VNX File: Upgrades to 7.1.79.6 cause file corruption on deduplicated files
ETA 200964: VNX, VNXe: Q1 2015 Uptime and robustness ETA bulletin for EMC VNX and VNXe storage systems
ETA 204629: VNX, VNXe: Q2 2015 Uptime and robustness ETA bulletin for EMC VNX and VNXe storage systems
VNX : Windows Clients unable to map CIFS shares via DFS after upgrading and apply 8.1.9.21102 hotfix [ Dell EMC Correctable]
Appendix B: Using the Install Base Group (IBG) Business Services Portal
